nwnsp.dll nowhere to be found, can't use send as mail feature from word

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: nwnsp.dll nowhere to be found, can't use send as mail feature from word

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Functionality

Platform: Windows

Release: 8.5.1

Reproducible: Always

We Are using windows 7 pro (both 32bit and 64bit), lotus notes 8.5.1 client, office 2007

No one can use the send as email feature within word to make an email with an attachment in lotus notes.

I followed the instructions here to make sure it was set up properly:

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=/com.ibm.notes85.help.doc/mail_wordexcel_c.html

when I get to step 10 lotus notes does not show up in the list of profiles

so I did some more reading and found this:

http://www-01.ibm.com/support/docview.wss?uid=swg21106416

I can confirm that the mapisvc.inf file has been automatically updated with information for lotus notes, but there is no nwnsp.dll/nwnsp32.dll file to be found anywhere on any of the computers with lotus notes installed

What can I do to fix this? Creating the email in lotus notes and then making the attachment is not how several users wish to do things, they are pretty well DEMANDING to be able to send it as attachment from within word

Feedback number WEBB8PPNBH created by ~Julia Nonvelulyoopsi on 12/19/2011

Status: Open
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